The Telltale Signs of a Failing Cloud

Numerous cloud programmes are quietly failing. Watch out for these telltale signs to turn things around before it’s too late.

The Telltale Signs of a Failing Cloud Programme

Plugging an organisation into the cloud should be easy by now, right?! It’s not exactly rocket science! It’s been done before! So, how hard can it be?!

Well, a lot harder than most people think. Which is also the reason why numerous cloud programmes are quietly failing; quickly gauge if your cloud programme is distressed with The Cloud Distress Test.

Is your cloud programme suffering from any of the following example symptoms?

  1. Little to no customer success management, leading to growing frustrations amongst otherwise ideal cloud customers
  2. Questionable business cases with spiralling DevEx or OpEx, unclear ROIs, delays, budget overruns, uncertain deliveries, etc.
  3. Organisational fragmentation with respect to point-of-contact, responsibility, authority, ownership, oversight, etc.
  4. Lack of communication between customers, stakeholders, owners, or organisations, resulting in more silos
  5. Sprawl of isolated, complex, or competing solutions or an influx of Shadow IT
  6. Growing disillusion with the cloud in terms of delivery, customer journey, usability, documentation, capability, functionality, support, financials, etc.
  7. Delays, cancellations, or reversals of cloud initiatives
  8. A general perception of failure or unmet expectations

If so, then that’s a strong indicator that your cloud programme might be quietly failing.

Note that the above is by no means an exhaustive or detailed list. It’s a mere starting point for the frustrations amongst customers, businesses, organisations, and technology — not to forget perceptions and expectations.

Now, the good news is that the above problems can be remediated with a Head of Cloud Success.

So, How Do You Spot a Failing Cloud?!

While the above Worx for Me!™ when it comes to spotting a failing cloud programme, you may have an alternative or better way.

Think this is all rubbish, massively overrated, or generally heading into the absolutely wrong direction?! Feel free to reach out to me on LinkedIn and teach me something new!

As always, prove me wrong and I’ll buy you a pint!


Dominic Dumrauf

A Cloud Success Champion by profession, an avid outdoor enthusiast by heart, and a passionate barista by choice. Still hunting that elusive perfect espresso.

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